Our business

We’re a household name in the UK and the mail that we collect or print is delivered to 30 million homes every day; making us the largest integrated print and postal operator in the UK. We have 52 sites across the UK and 4,000 dedicated people. For final mail delivery, we use the trusted national postal operator, who delivers using their local postmen and women.

Being part of Deutsche Post DHL provides financial security and your peace of mind that the solutions we offer are sustainable and continually invested in to provide the best levels of service. 

 

Our strategy

We aim to provide best in class physical and digital communication services, helping our clients communicate with their customers in a way that's right for them.

We continually invest in our digital capabilities to support businesses with their digital transformation journey; as our Hybrid and Digital services enable us to provide solutions that fit into the lives of the modern consumer and support organisations in achieving their strategic goals.

 

Technology

We build and develop our own technology using world class partners which allows us to provide constant and leading innovation in the print and digital communication market.

Our global print technology partners provide cutting edge print and fulfilment hardware which integrates seamlessly with our technology providing the highest level of quality and integrity for every print, mail and digital communication we fulfil.

 

Security

Our Nationwide network of Mail centres operate with the highest levels of physical security and in an ISO27001 environment, providing the highest levels of data protection, ensuring that your important communications are with a trusted partner.

Our banking grade data centres, with full data replication and UK based failover, help process millions of mail items daily and ensures your data and mailing is always safe in our end-to-end operation.

 

Business continuity 

Our processes are designed to keep your business running, no matter what. This means that if, for any reason, a site can’t collect or print your mail packs to our high production service levels, we can instantly deploy contingency plans immediately to ensure items are collected or if we are printing them, documents are diverted to another site, with no impact on you.

 

Corporate Social Responsibility

Our green credentials are extremely important and at the top of our agenda is helping customer to reduce their carbon footprint through our digital transformation services.  By 2050 Deutsche Post DHL's global goal is to reduce all logistics related emissions to zero. Alongside this global plan, we support the environment closer to home with on-going initiatives such as colleague tree planting in the local community.