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The welfare of the planet is as important to our business as it no doubt is to yours. It’s something we take very seriously and we consider the environmental impact of every part of our business from the vehicles we drive to the waste we dispose of.

Fuel efficiency & carbon management:

We have again set ourselves challenging emission reduction targets for the next 3 years which we aim to meet by a number of initiatives which includes a new consignment volume target


Objective 1:  To reduce the distance travelled by our vehicle fleet through effective route planning and optimisation of vehicle fill.

  • We continue to use sophisticated route planning software to optimise the mileage travelled by our linehaul fleet.
  • Telematics devices are fitted to allow our heavy commercial vehicles provide information on a number of key factors such as harsh braking, driving in the ‘green zone’, idling time and speed all of which can have a negative effect on MPG.
  • Close management of our telematics devices to all of our heavy commercial vehicles has significantly improved driving behaviour and fuel consumption per journey. We will continue to proactively manage our drivers to ensure we maximise the MPG by vehicle and route.
  • In 2013/14 we implemented new software for our parcel delivery scanners which ensure our drivers take the most optimum route when collecting and delivering parcels.. One of the key benefits of this software is to significantly reduce the miles driven.
  • The move to automation in 2015 will mean improved vehicle fill, resulting in fewer vehicles and less journeys made.It is anticipated we will 1.5m fewer kilometres and reduce our fuel consumption by some 0.5m litres.

Objective 2: To reduce the fuel consumption of our vehicles through a review of the  vehicle designs used and other effective means.

We have replaced 193 commercial vehicles over the past 2 years, including 88 the Euro 6 tractor units which comply with the latest diesel engine emission standards. Over the next 12 months we will be replacing a number of trailers with improved aerodynamic features. We continue to review and re-engineer our vehicle and trailer specifications and designs to maximise MPG through the use of sloping roof trailers and other innovations.

Improved tyre husbandry ensures our tyres run to maximum performance.  Lower rolling resistance tyres (to aid MPG) are being fitted as standard.

Our average CO² across our company cars has reduced to an average of 122g/km.  Drivers are encouraged to make fewer business journeys by replacing them with conference calls and we now have video conferencing on all desk and lap-top computers.  We have reduced our maximum CO² to 120g/km for new company cars acquired in 2014/15.

We have recently recruited a Driver Trainer and one of his key objectives will be to ensure maximum MPG from our drivers through changing driver behaviour.

Energy Usage  

We have reduced our electricity consumption by 5.3% and gas consumption by 6% in 2013/14

We have installed energy ‘smart’ meters in all of our sites. These meters provide regular ‘on line’ energy usage readings for both gas and electricity throughout the day, every day. This information is enabling us to identify and reduce unusual energy usage, particularly during the periods when we are not operating.

In 2013/14 we replaced the lighting in our Birmingham, Manchester, Thames Valley, Leicester and Docklands sites to more energy efficient lighting with movement and light sensors which reduced our lighting energy consumption by around 50%.

During 2014/15, we are looking at extending the replacement lighting initiative at a number of other sites. We have also installed energy reduction systems at various sites to reduce electricity consumption of our automation equipment.

We have launched an Environmental challenge with the aim of further engaging all our employees in energy conservation. 

Waste Management  

We continue to improve the management of our waste. UK Mail now backhauls all of our cardboard and stretch-wrap waste at a regional site in order to make recycling more efficient. We now only have 2 waste streams; landfill and mixed recyclables.  Our landfill diversion rates are over 96%, compared with just 5% in 2008. 

Water Consumption

Good progress has been made in reducing our water consumption by 3.4%.  The average number of employees has increased since the 2012/13 base year which means that the comparison of usage per employee has reduced by 12%.

  • 2012/13 – 2637 employees – 13.62M³
  • 2013/14 – 2751 employees – 11.98M³

We have installed water saving devices at all sites to reduce consumption and waste.

We have also removed vehicle wash facilities at a number of sites to further reduce our water usage and have installed smart metres at our high consumption sites.

Health, Safety and Environmental Compliance  

 The Group fully embraces and endorses the legal and moral obligation to protect the health, safety and welfare of employees and others who may be affected by our operations.

Robust policies are deployed to ensure training, risk assessment, safe systems of work and accident investigations are carried out throughout the Company. Policies are updated on an on-going basis to ensure they reflect the changing environment in which we operate. Health and safety is discussed at Group Board meetings utilising our monthly health and safety report, which outlines proactive and reactive measures for discussion and debate.

A full Health, Safety and Environmental (HSE) audit is conducted at each operating location at least annually, with locations receiving a score and an improvement plan on completion.  Locations are challenged to achieve a “Pass Mark” of 95% and those failing to do so undertake a re-audit within 6 months to ensure that improvement plan actions have been implemented. We are pleased to report that the average score achieved in the year has increased to 96.61% (with all sites scoring the 95% passmark).  This  has been achieved through improved staff awareness, new working methods and safety being integrated into the way we work.

Our health and safety intranet site hosts management information which includes specific procedures and policies such as emergency response, safe operating methods, risk assessments, accident investigation procedures and the carriage of dangerous goods, as well as communications to promote health and safety in the workplace.

ISO 14001 

ISO 14001 is the key certification standard for Environmental Management Systems.  It sets rigorous demands for the continuous improvement of our environmental management system provisions and is externally audited and verified by an UKAS accredited certification body on a regular basis.  We are pleased to report that we continue to hold ISO14001 certification across all of our corporate sites and plan to extend our ISO14001 certification to our franchise sites by 2016.  In addition, we have an objective to achieve OHSAS18001 certification across all of our corporate sites, which is the British Standard for occupational health and safety management systems.