Fraudulent use of the UK Mail / DHL Brand
There have been instances of unauthorised use of the UK Mail and DHL name(s) and brand(s) through images and emails which may appear to have originated from UK Mail or DHL but, in fact, are attempts to defraud internet shoppers.
Generally speaking, the communications concern the sale of consumer goods over the internet and payment may be requested before the items are delivered.
Please be advised that UK Mail never requests payment in this manner; UK Mail only collects money due for official UK Mail related shipping expenses.
This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery.
UK Mail accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.
If you are in any doubt as to the integrity of a website that uses the DHL or UK Mail brand, please always access DHL websites via our global website.
Visit DHL Global Website
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