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UK Mail comes 2nd in Which? delivery poll

by Press Team | Jan 16, 2018

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In a recent delivery poll by ‘Which?’, UK Mail was voted as the second best delivery company by UK online shoppers.  

Which? asked 10,500 members of the UK public about their experiences of shopping online over the previous six months, including the delivery process. To be included in the results, each delivery company needed to have at least 30 responses. 

UK Mail gained a satisfaction score of 88%, narrowly missing out on the top spot to City Sprint who scored 92%. Other notable carriers included in the poll were: DPD, Yodel, Parcelforce and Hermes. 

Peter Fuller, UK Mail CEO, said “We were thrilled to be recognised by the general public and Which?, as one of the best delivery providers in the UK.  We are always looking for way to improve our customer experience. Next year, we will strive to improve our satisfaction score even further by continuing to look at our customer journey, working towards our goal of becoming first choice for customers.” 

To see a full table of the best delivery companies in 2017 click here.