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UK Mail achieves record growth in hybrid mail, driving the launch of new digital services

by Press Team | Jul 03, 2019


Record growth in hybrid

UK Mail today announces double digit hybrid mail growth, peaking at 43% on the busiest trading period, with volume growth coming from businesses of all sizes across a wide range of markets including the Public Sector. Responding to this increasing demand UK Mail is expanding its digital offering with the launch of new services to support customers on their digital transformation journey.

Scanning and Archiving is a new service that allows customers to have all of their paper records, such as inbound mail and stored documents, digitized. UK Mail uses industry best digital scanning technology to process then upload paper records to a cloud based digital portal allowing convenient access for future document management. The portal operates in a highly secure and resilient ISO27001 environment, so Businesses can rest assured that their information is safe and secure helping comply with GDPR requirements.  

The company also launched an eBilling service, allowing businesses to replace the paper invoices sent to customers with manageable electronic documents providing cost savings of up to 75%. This is an automated process and removes the need to manually print and send invoices. Both the business and its customers gain access to an online portal where current and historic invoices are saved. With all documents in one secure place, customers have the flexibility to search, sort and download invoices at their convenience.

Andy Barber, Managing Director UK Mail Digital, says: “The market for Mail is changing and we’re seeing this play out in the growth of our Hybrid Mail services. This increase in digital volumes is only going to continue and we want to make sure we’re offering a range of services, complementing our traditional mail offering, to meet our customers’ needs and help them manage their mail in a future-proof way.” 

Chris Mangham, Chief Operating Officer, says: “Digital services are an important part of our overall Mail product portfolio and the continued investment highlights our commitment in driving and developing the Mail market.”

UK Mail provides a range of inbound and outbound services for businesses of all sizes across both the private and public sector.  During the 2019 peak month of March the Digital side of the UK Mail business produced 15 tonnes of printed material, 100% of which met customer SLAs.

For more information on UK Mail’s digital services, visit: www.ukmail.com. 

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UK Mail
UK Mail, part of Deutsche Post DHL, is the UK’s largest print and postal operator, processing mail which is delivered to 30 million homes every day. The company provides best in class physical and digital communication services, enabling businesses to communicate effectively with their customers. By continually investing in digital solutions, UK Mail is also able to support businesses with their digital transformation journey. 

50 Years DHL
In 2019 DHL is celebrating 50 years since the company’s founding by three entrepreneurs in San Francisco in 1969. DHL began as a disruptor to the traditional delivery industry, circumventing bureaucracy with an innovative new service to deliver documents by air overnight. Since then, DHL has grown into a globe-spanning family of DHL companies with about 380,000 employees in over 220 countries and territories that covers the entire spectrum of logistics and supply chain services. DHL’s customer-centricity and can-do culture have fueled five decades of innovation – from the DHL 1000, one of the first word processing computers in the world, to using the purpose built StreetScooter, an environmentally friendly delivery vehicle powered by an electric drive and developed by Deutsche Post DHL Group. With the Mission 2050 commitment to reach zero group-wide emissions by 2050, DHL is continuing to be a trailblazer in the logistics industry. 

DHL – The logistics company for the world
DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”. 

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 61 billion euros in 2018.