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Outbound International Mail Service Update 06.04.20

by Prod Sync | Apr 07, 2020

The list of flight restrictions and delays is growing as measures to limit the spread of Covid-19 are imposed globally. The heaviest impact has been upon passenger flights and many countries are still accepting freight by air.

At UKMail we use a variety of outbound routes, including but not exclusive to Royal Mail. Therefore when one route is closed to us we are actively seeking to divert through others. It is likely that there will be delays in the transport chain but our current recommendation is for you to continue to send international mail in to us. At UKMail we are still committed to processing your items on time and presenting at our Agents for outbound flights. We will continue to do so whilst this is still viable.

There are a small number of countries which have imposed a full embargo. Items already posted will be processed but may be held, depending upon availability of outlets to these destinations as things change.

Routes to the USA, Australia and New Zealand are now open but at a higher cost to serve. This increased cost will be passed on to customers as a surcharge.