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Each of our customers have different ambitions, goals and growth plans. As their service provider, we are committed to helping our customers reach further afield, expand their customer base and promote their services in the best light. That's why we take the time to understand where each business is heading, so we can develop our services to support their growth. You can learn more about the innovative solutions we've been implementing for our existing customers below.  

Coventry Building Society

Sector: Financial

Challenge: Seeking an affordable and reliable postal provider to send their customer communications, whilst providing high service levels.

Solution: Coventry Building Society were using an alternative postal supplier to send mail 2nd class to their customers. By exploring their requirements, we were able to provide them with our Unsorted Mail service, as well as simplifying their processes through flexible collection times.

“Using UK Mail has considerably reduced our outgoing mail costs, whilst providing a like-for-like service.”  Dean Ashby, Coventry Building Society

Global Animal Health Organisation

Sector: Veterinary

Challenge: Our customer was looking for a supplier that could position themselves at the forefront of their marketplace through good quality, eye catching marketing materials. 

Solution: We provide a range of communication solutions - as well as high quality marketing literature with a delivery time of up to 48 hours, we also send product reminders to their customers using our Hybrid Mail service. 

“Using UK Mail for our printing of marketing literature and pet owner reminders means that the items produced are beautiful, impactful and high quality, and this increases the shelf life within a recipient’s home or office.” Representative, Global Animal Health Organisation

Bridgend County Borough Council

Sector: Public

Challenge: Bridgend Council experience a peak period for sending mail at the end of March. They needed a supplier who could flex with their organisation, successfully handling their volumes throughout the year. With this being a busy time for the council, they needed a mail solution which involved minimal effort from their side, leaving them free to concentrate on other business priorities.

Solution: We introduced Bridgend Council to our Hybrid Mail service, meaning we take control from the printing to the final mile. With our state-of-the-art printers, we are able to deal with demand during peak times and work closely to manage volumes.

"We have always found the service to be efficient and reliable. We are well supported by a conscientious and easily contactable Head of Public Sector and the UK Mail Digital team who ensure any issues are promptly handled and resolved. UK Mail really understands our business and priorities around year-end mailing and helps us achieve them." Howard Lazarus, Bridgend County Borough Council